Challenge
Product team struggled with backlog bloat—500+ stale issues, ambiguous priorities. Engineers spent 2 hrs/week manually updating ticket statuses after standup.
Solution
Deployed Linear MCP + Slack MCP. Created 'daily digest' workflow: AI reads all 'In Progress' issues, composes summary to Slack, and prompts engineers to mark Done items. Also built voice-triggered ticket creation for mobile devs.
Results
- ✓ Stale tickets reduced 80% (500 → 100 actively maintained)
- ✓ Engineer admin time: 2 hrs/week → 5 minutes
- ✓ Standup automated—Slack digest posted daily at 9:15 AM
- ✓ Feature request capture from customer calls instant, no forgetting
"Our Linear finally feels alive. Issues get created right when we talk about them. Status stays accurate automatically. It's like having a project manager who never misses a detail."